Is your Vail device misbehaving? This tool quietly records what it's doing behind the scenes
so the messages can be sent in for help. Pick your device, connect it, recreate the problem,
then save the file and send it over. Works for both the Vail Adapter and the Vail Summit.
Requires Chrome, Edge, or Opera.
This browser can't connect to devices. Please use Chrome, Edge, or Opera
on a desktop computer.
âšī¸ Heads up: this tool can only record messages from a device that powers on
and starts up. If your device has working firmware on it and boots â even if something isn't
behaving right â you're in the right place. If it won't turn on at all, won't accept new firmware,
or never finishes starting, there may be nothing here to record; reach out at
ke9bos@pigletradio.org or in the Vail Adapter / Vail Summit
Discord channel instead.
1. Which device needs help?
We'll set everything up for you based on your choice.
đĄ
Vail Adapter
The USB adapter that connects your paddles to your computer.
â°ī¸
Vail Summit
The standalone trainer with its own screen and keyboard.
2. Record what's happening
Device: â(speed set to â automatically)
1
Plug in & connect
Connect your device with a USB cable, click Connect, then choose it from the list your browser shows.
Ready to connect.
2
Recreate the problem
Leave this page open and do whatever makes the issue happen. Everything the device reports appears in the box below.
3
Save & send it in
Save the recording to a file, then send it over so we can take a look.
Discord: drop the file in the Vail Adapter or Vail Summit channel (whichever matches your device)
GitHub: attach it to an issue on the device's repository
â Common questions
Nothing shows up in the box
Make sure you picked the right device at the top.
Click Restart Device, or press the small RESET button on the device.
Close any other program that might be using it (Arduino IDE, PuTTY, another monitor).
Some cables only charge â use one you know transfers data.
"Port in use" or it won't connect (Windows)
Close other programs that talk to the device. If it keeps happening, open Device Manager â Ports (COM & LPT),
right-click the device â Disable, wait two seconds, then Enable, and try again.
The Connect button does nothing
This only works in Chrome, Edge, or Opera on a desktop computer. Firefox and Safari can't connect to devices.
Linux: Permission denied
Add your user to the dialout group: sudo usermod -a -G dialout $USER then log out and back in.